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Privacy Policy

Astutic Artificial Intelligence Private Limited (Astutic, we, us or our) provides this Privacy Policy (Policy) to inform you of our policies and procedures regarding the collection, use and disclosure of information about you including when you use our websites, including, but not limited to, astutic.com It also covers any other subdomains off of astutic.com. Collectively these are referred to as Astutic’s Website. or Site. or Sites., and other products and services (collectively, Service or Services) as well as when you interact with us.

General​

In general, using the Website as a visitor may be considered anonymous, as we do not engage in any activity that will personally identify Website visitors.

We may use your IP address to help diagnose problems with our server, to administer the Website and to refine it based on which features people use most often. Your IP address is also used to help identify your points of interest and to gather broad demographic information.

If you are a customer of ours, or interested in our products and services, we will also use your personal information for the purposes of providing the services or information you or your organization have requested, contacting you about other services or events that may be of interest to you and for other legitimate business purposes, as permitted by applicable laws.

Any personal information that we have collected or stored about you or that you have provided to us, may be transferred to a future purchaser of our company or its assets.

The data collected via our website is stored in a secure server with our Service providers who will take periodic backups of such data but will not give or sell it to anyone else.

Registration​

Using the Website does not require registration of any kind. You can, however, voluntarily provide us with your or your organization’s contact information, by filling Website’s Contact us form, to allow us to address as quickly and fully as possible to any request for further information or to answer any question.

The personal data collected for these purposes will not be used for any other purpose.

Data you provide us by filling Website’s Contact us form, is sent to Microsoft, who provide us with their Forms service, and kept for us by it, in our Microsoft account to view and to respond. You can view Microsoft Forms terms of use at: https://www.microsoft.com/en-in/servicesagreement/default.aspx

What information do we collect and for what purpose​

The categories of information we collect can include:

Information you provide to us directly​

We may collect personal information such as first and last name, and email address, when you participate in forums, comment on blog posts, or if you correspond with us via our Contact us forms.

Information we collect from third parties and social media sites​

We may collect information about you from third party services. For example, we may receive information about you if you interact with our site through various social media, for example, by logging in through or liking us on Facebook or following us on Twitter.

The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.

Purpose​

We use this information to operate, maintain, and provide to you the features of the Service.

We may use this information to communicate with you, such as to send you email messages, to respond to your queries and to follow up with you to offer news and information about our Service.

We may also send you Service-related emails or messages (e.g., account verification, change or updates to features of the Service, technical and security notices).

For more information about your communication preferences, see "Your Choices About Your Information" below.

How we use Cookies and other tracking technology to collect information​

Information from Sites visitors​

We and our third party partners may automatically collect certain types of usage information when you visit or use our Website.

We collect certain information by automated means, when a user visits the Website, such as Google Analytics, to enable us to track visitor’s behavior and measure site performance.

We may collect log file information about your browser or mobile device each time you access the Website. Log file information may include anonymous information such as your web request, Internet Protocol ("IP") address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Website, domain names, landing pages, pages viewed, and other such information.

We may employ clear gifs (also known as web beacons) in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Website.

We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Website. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Website.

Cookies​

We also collect anonymous information from visits to the Website,

  1. by using Google Analytics cookies, As per the Analytics Cookies policy which can be found at: https://policies.google.com/technologies/types?hl=en

    Google Analytics, a Google product that helps site and app owners understand how people engage with a service, uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. ‘_ga’ is the main cookie used by Google Analytics. ‘_ga’ enables a service to distinguish one user from another and lasts for 2 years. It’s used by any site that implements Google Analytics, including Google services.

  2. by using Microsoft Clarity cookies, More information about Microsoft Clarity cookies can be found at: https://docs.microsoft.com/en-us/clarity/cookie-list

which may automatically collect more information such as user location and other such parameters, and that is to help us provide better customer service and to analyze trends and statistics and to help us provide you with a better customer service.

All the data contained in our cookies is completely anonymous and does not contain any personally identifiable information and we do not allow third-party advertising networks to use cookies on our site to behaviorally target advertising to our visitors.

Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time.

We may use the data collected to:

  • monitor the effectiveness of our Website;
  • monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service;
  • diagnose or fix technology problems; and
  • otherwise to plan for and enhance our service

We use third-party automated devices and applications, such as Google Analytics, to evaluate usage of our Website. We use third-party applications such as GitHub, Discord, Microsoft Forms, and more to track and manage conversations, chats, or email exchanges with our users and customers. These products and companies provide further information about their own privacy practices on their websites.

We use third-party applications such as Cloudflare, and more to host, serve, store, and analyze our Website's operational infrastructure and operational data collected on our Website. These products and companies provide further information about their own privacy practices on their websites.

Bases for processing your information​

Legitimate interests​

We use your information for our legitimate interests, such as to provide you with the best content through our Service and communications with users and the public, to improve and promote our products and services, and for administrative, security, fraud prevention and legal purposes.

We may rely on your consent to use your personal information for certain direct marketing purposes, such as sending you newsletter updates about Astutic products. You may withdraw your consent at any time through the unsubscribe feature provided with each marketing email or by contacting us at the addresses given at the end of this Privacy Policy.

Sharing your information​

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the "Your Choices About Your Information" section below.

We may share your personal information with​

  • Other companies owned by or under common ownership with Astutic. These companies will use your personal information in the same way as we can under this Privacy Policy;
  • Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include data hosting, billing, payment processing, or providing analytic services;
  • Our business partners who offer a service to you jointly with us, or who partner with us to provide services to you. Such partners will be identified to you when we are collecting your personal information;
  • Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of a bankruptcy or related or similar proceedings; and
  • Third parties as required by law or subpoena or to if we reasonably believe that such action is necessary to (a) comply with the law, legal process and the reasonable requests of law enforcement; (b) to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Astutic, our Users, or others.

Any information or content that you voluntarily disclose for posting to the Service becomes available to the public, as controlled by any applicable privacy settings. If you remove information or content that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.

Your choices about your information​

How to control your communications preferences​

You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make every effort to promptly process all unsubscribe requests. For as long as you are using our Services, you may not opt out of Service-related communications (e.g., account verification, changes/updates to our products or features of the Service, technical and security notices).

Modifying or deleting your information​

If you already have an account on the Website, you may access, update, alter, or delete your basic user profile information by logging into your account and updating profile settings.

Astutic will retain your information for as long as your account is active or as needed to perform our contractual obligations, provide you services, to comply with legal obligations, resolve disputes, preserve legal rights, or enforce our agreements.

How we store and protect your information​

Storage and processing​

Your information collected through the Service may be stored and processed in India, the United States or any other country in which Astutic or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from Indian law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to India or any other country in which Astutic or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Keeping your information safe​

Astutic cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, Astutic will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Disclosure of Information​

We may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary, in connection with any investigation or complaint regarding your use of the Website or with a violation of the Terms of Use, to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, or the rights or property of visitors to or users of the Website.

We reserve the right at all times to disclose any information that is necessary to comply with any applicable law, regulation, legal process or governmental request.

We may preserve any transmittal or communication by you, made to us, and may also disclose such data if required to do so by law or in case such disclosure is reasonably necessary to comply with a legal process, respond to claims that any such data violates the rights of others, or to protect the rights, property or personal safety of our company, its employees, users, and the public.

Children's Privacy​

Astutic does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users.

If you are based in the European Union, we will not knowingly collect your information if you are under the age of 16. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13 or child in the European Union under 16, please contact us at info@astutic.com.

Our Service may integrate with or contain links to other third party sites and services. We are not responsible for the practices employed by third party websites or services embedded in, linked to, or linked from the Service and your interactions with any third-party website or service are subject to that third party's own rules and policies.

Changes to our Privacy Policy​

Astutic may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices.

Contacting us​

If you have any questions about this Privacy Policy or the Service, please contact us at info@astutic.com.